We are dedicated to serving with integrity, innovation, value, and excellence all in service to God and our community. EyeXcel and the entire team strive to provide proactive eye care for the entire family, keeping your wellness a top priority while using the latest eye disease detection technology and latest eye treatments.
Low Vision and Vision Rehabilitation
He actually originally contacted us because he had heard a rumor that one of our doctors was retiring and a spot was open, and even though that wasn’t true, it was offered for him to join the practice before he could say no. Dr. Gilliland already has 20 years of clinical experience and jumped right in and is a great asset to our patients by not only practicing general optometry but by offering the only low vision specialty clinic in our area of East Tennessee.
Optometric Physician and
Specialty Contact Lens Specialist
Growing up in Knoxville, Dr. West knew of and heard praises from patients of Dr. Patton. She recalls meeting Dr. Patton at a local optometrist meeting; “He sat beside me in the back of the room, introduced himself, and immediately made me laugh; I enjoyed his personality from the start”. Thankfully, the “stars aligned” and Dr. Heather West joined the practice in October 2018.
Pediatric and Sports vision
The first thing patients often notice about Dr. Shane P. Mulvihill is that he prefers to go by his first name instead of his last name, which is a good thing considering his last name is not very common. He was born and raised in Ohio, but after optometry school and his residency, he made his way to Tennessee and found a home with EyeXcel.
When you schedule a comprehensive eye examination with us, you will be receiving expert care. Our doctors truly care about each patient and apply their extensive knowledge in their respective specialties to treat eye diseases and visual performance issues. We want to ensure you get the best vision possible for the best quality of life. Prevention is the best form of treatment. Whether you need specialized eyeglasses, custom-designed contact lenses, or you desire the latest in preventative eye health care, your team at EyeXcel provides the best specialty eye care in East Tennessee.
Over 300 5-Star Reviews
Amazing, amazing place! Stephanie has been the person that has helped us through our order and I just cannot say enough about her knowledge, patience (my 4-year-old was getting glasses), and customer service. This place is on the other side of where we live but I will happily make the drive because of their care, attention, and overall service!
Dr. West is excellent, I’ve been going to her for many years and followed her to 4 different offices. She is so sweet and makes you feel like her only patient for the day! The rest of the staff here are very helpful and kind as well; they ordered my favorite Ray-Ban frames for me even though they didn’t have them in stock and even adjusted my old glasses a bit so they wouldn’t be as loose until my new ones came in.
Dr Gilliland was amazing diagnosing my husband’s condition. He and his staff were professional and courteous. He took a long time with my husband and gave him a thorough exam. He solved a problem my husband has been having now for 14 months, that no other doctor could figure out. Much thanks to him!!
Everyone was so friendly, professional, and thorough. I feel like I finally got the most comprehensive exam I’ve ever experienced and I’m confident my vision will be greatly improved because of their thoroughness. No other place has gotten my prescription just right but just from the contact samples, I know they got it closer than I’ve ever had. I couldn’t stop smiling all day while I was wearing my contacts because I was amazed at how well I could see through them compared to my previous prescription from another place. EyeXcel will be the only place I’ll ever trust for my vision from now on.
I will begin with I do not write reviews, but this experience deserves the time to take out to share how wonderful this place is. I have had issues with my eye going in (like a lazy or cross-eye) when I focus all my life, even my best of friends made fun of me. I have been to eye doctors all my life, had to do eye exercises when I was a kid. Well here we are 28 years old and it’s getting worse. I was due for new glasses and came across this place with specialized help with eye rehabilitations! Didn’t know of such a thing!! I knew right then there was hope. Well I went there and the staff is all wonderful! Nice friendly and so comforting when I explained my concern with my eyes she ensured I’m not crazy. That alone was just such a relief-as I’ve literally thought I was my whole life! Then actually being able to have the doctor diagnose it like give it a name! He has a solution within literally minutes. With a lens rather than a therapy I couldn’t have been happier with this. Why hasn’t any doctor done this for me?? I literally can’t thank him enough. This is life-changing! Thanks, doc! And all the staff at EyeXcel!!!
Doctor Gilliland as well as his staff immediately put me at ease with their friendly demeanor while patiently and professionally taking every step necessary to provide the care and equipment specific to my case. It was clear that I was in the hands of a team that is masters in their field.
Dr West was very thorough. She explained her concerns and let me know about my options. I’ve never been able to wear contacts because of my astigmatisms. She gave me hope. I look forward to working with her to get custom contacts for my eyes. Very excited!!!