Financial Policies

Everyone at EyeXcel appreciates your business and we strive to make your experience the best possible. Part of that experience you have with us is our professionalism and how we protect all of your personal information, including financial information.

We do everything we can to make sure your payment to us is secure. Some of our practices include:

  • Making regular daily deposits to the bank
  • Credit card terminals that accept EMV chip cards
  • Pin terminals for debit cards
  • Shredding all documents or notes that include any CC or bank numbers
  • NOT saving any credit card numbers in our electronic record system
  • NOT keeping any credit card information saved in any of our systems

Forms of payment

  • We accept cash, check, money order, debit, and major credit cards
  • We also accept Care Credit, and can help with the application, approval, or payments

Care Credit Credit-Card-Logos


Policies

Materials

  • All materials, including glasses, contacts and other products sold, must be paid in full before those materials leave our office.
  • Orders for glasses must be paid in full before we order them from the lab
  • Contacts kept in stock can be paid for upon pick-up
  • Special order contacts must be paid in full before we order them from the manufacturer

Exams

  • All previous balances on your account must be paid in full before being seen for an exam
  • Insurance is filed as a curtesy only. Any charges not covered by insurance is the complete responsibility of the patient.

Vision Therapy

Insurance is filed as CURTESY ONLY

  • Orthoptics and Vision Training, CPT code 92065, is not always a covered benefit on all insurance plans. Any copays or co-insurance on covered therapy, or therapy not covered by insurance is patient responsibility

The normal therapy schedule is twice per week, $60/session, and can be paid for as follows:

  • Per session as you go ($60)
  • Per week ($120)
  • Monthly payment plan ($240/month)

Vision therapy payment plan as follows:

  • $240 payment up front on the first day of therapy
  • $240 after 8 sessions (after 1st month)
  • $240 after 16 sessions (after 2nd month)
  • $240 remaining balance to be paid the month after therapy has ended